Privacy Policy

Privacy Policy

Introduction

At http://mobility-assistance-el-sauco-texas.primarycareaid.com (hereafter referred to as ‘Mobility Assistance El Sauco Texas’, ‘we’, or ‘our’), we prioritize your privacy and are committed to protecting your personal data. This comprehensive Privacy Policy details our practices regarding the collection, handling, storage, and processing of personal information in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Law on Data Breach Notification (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please be aware that this policy does not extend to external third-party platforms, applications, or services linked from our website, as they operate under their own privacy policies. We encourage you to review these policies to understand how your data is handled in those instances.

Processing Activities and Data Collection

This Privacy Policy outlines the ways in which we interact with users when:

  • Using our applications and services as an authorized user.
  • Visiting our website, including any linked pages or resources.
  • Subscribing to our newsletters, emails, or other communications.

We collect various categories of personal data, including:

Account Information

  • User names and passwords
  • Registration details

Payment and Financial Data

  • Payment card details (encrypted)
  • Billing and transaction history

Purchase and Order Information

  • Product/service purchases and order numbers
  • Shopping behavior patterns

Mobile Device Identifiers

  • Unique device identifiers (UDIDs or similar)
  • Mobile network information

Location Data

  • GPS coordinates
  • IP addresses

Feedback and Reviews

  • User ratings, reviews, and comments
  • Suggestions for improvement

Social Media Information

  • Profiles, posts, and interactions on our social media platforms
  • Connections and sharing preferences

Product Interaction Data

  • Interactions with our products, including features used and feedback provided.

We gather this data through various methods: user input forms, account creation processes, online transactions, tracking technologies (such as cookies), device sensors, and third-party data providers.

Cookies

Our website uses cookies to enhance your browsing experience and for analytics purposes. Cookies are small text files stored on your browser that enable us to identify you as a user and provide personalized services. They fall into three main categories:

  • Strictly Necessary Cookies: These ensure basic functions of our website, like secure login.
  • Preference Cookies: Customizing your settings for a better user experience.
  • Analytics Cookies: Tracking website usage for performance metrics and improvements.

You have the option to control non-essential cookies through our Cookie Manager, allowing you to customize your preferences.

Data Retention and Deletion

Mobility Assistance El Sauco Texas retains personal data only for as long as necessary or permitted by law. The specific retention periods vary based on the type of data and the purpose it was collected for:

  • Financial records and transaction histories may be retained for up to 7 years due to legal requirements.
  • Personal information used for marketing purposes is typically kept for 3 years from the last interaction.
  • Other types of personal data are deleted or anonymized once their purpose has been fulfilled, unless required by law.

Your Data Rights (Depending on Your Location)

The privacy laws in different regions grant individuals certain rights regarding their personal data. These may include:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Correcting any inaccurate or incomplete personal information.
  • Erasure (Right to be Forgotten): Deleting your personal data, subject to certain exceptions.
  • Restriction: Limiting the processing of your data under specific circumstances.
  • Data Portability: Receiving your personal data in a structured, commonly used format.
  • Objection and Consent Withdrawal: Opposing or withdrawing consent for data processing at any time.
  • Non-Discrimination: The right to be free from unfair treatment due to exercising your privacy rights.

To exercise these rights or to file appeals/complaints regarding data handling, please contact our Data Protection Officer using the details provided in the ‘Contact Us’ section below.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be notified via a prominent notice on our website, and updated policy versions will be available upon request.

Contact Information

For any inquiries, data-related requests (including access, corrections, or deletions), or to unsubscribe from our communications:

Email: [email protected]

Mail: Mobility Assistance El Sauco Texas, Privacy Team, [Address], [City, State, Zip]

We are committed to handling your personal data with the utmost care and transparency. By using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.